Good to know
Everything you need to know for your visit to The Hundred — from getting here and choosing a class to redeeming your promo code. Can't find your question? Write to us at info@thehundred-pilates.de.
Getting here & parking
Where can I park?
Free parking is available right outside the studio — both in the large car park in front of the building and in the spaces directly by the entrance. Both areas are marked on the aerial photo.
You can use both marked areas (P) free of charge.
How do I reach you by public transport?
The Weißkirchen Ost underground station (U3) is about a 10-minute walk from the studio. From the Oberursel-Weißkirchen/Steinbach S-Bahn station (S5) it's around a 20-minute walk.
Your first visit
I've never been on a Reformer — where do I start?
With our free Intro Class. You'll get to know the studio, the Reformer and the basics in a relaxed atmosphere — with a studio tour, a safety briefing and a short workout. No commitment, no prior experience needed.
What should I wear — and do I need special socks?
Comfortable activewear you can move well in, plus non-slip grip socks — if you don't have any, you can buy them right at the studio.
How early should I arrive before class?
It's best to arrive 10 to 15 minutes before class starts — that way you can settle in and start relaxed.
Can I train during pregnancy?
Yes — that's exactly what our Reformer Pilates for Pregnancy class is for: gentle, controlled movements for posture, pelvic floor and deep core muscles, with individual guidance and led by an instructor specially trained in prenatal Reformer Pilates. Requirement: your doctor or midwife has approved physical activity.
Redeem a code
How do I redeem a code in the app?
Don't have the app yet? Download it here. Create your account via “Register now” — or simply sign in if you already have one.
You'll find the “Credits and Memberships” button right on the home screen.
Scroll below the memberships and tap “Redeem code”.
The reduced price is shown right away and applied automatically at checkout.
How do I redeem a code on the website?
Register — it's the same account as in the app. If you already have one, simply sign in and start at step 3.
We'll send you a confirmation code by email. Enter it — and your account is active.
Go to Pricing & Packages and click “Redeem code” below the packages.
The reduced price appears immediately on the memberships and is applied automatically at checkout.
Booking, credits & membership
How do I cancel a booking?
In the app or on the website under “My Area” — with a tap on the booking. Up to 6 hours before class starts, cancelling is free and your credit is returned immediately. After that you can still cancel, but without a credit refund.
How long are my credits valid?
Credits from a single class or a 10-class pack are valid for 12 months from purchase. Your membership's monthly credits are valid for the current month and renew with your membership.
The class is fully booked — what now?
Join the waitlist. If a spot opens up, we'll notify you by email right away — you can then claim the spot directly.
Do I need separate accounts for the app and the website?
No — one account is all you need. You sign in with the same credentials in the app and on the website; bookings, credits and membership are identical everywhere.
Where do I get the app?
At thehundred-pilates.de/app — the link detects your device and takes you straight to the App Store.
Studio & equipment
Is the studio air-conditioned?
Yes — our studio is fully air-conditioned. Even on hot summer days you train at a comfortable temperature.
What equipment will I train on?
On Balanced Body Studio Reformers — premium machines used in leading studios worldwide.