Good to know
Everything you need to know for your visit to The Hundred — from getting here and choosing a class to redeeming your promo code. Can't find your question? Write to us at info@thehundred-pilates.de.
Getting here & parking
Where can I park?
Free parking is available right outside the studio — both in the large car park in front of the building and in the spaces directly by the entrance. Both areas are marked on the aerial photo.
You can use both marked areas (P) free of charge.
How do I reach you by public transport?
The Weißkirchen Ost underground station (U3) is about a 10-minute walk from the studio. From the Oberursel-Weißkirchen/Steinbach S-Bahn station (S5) it's around a 20-minute walk.
Your first visit
I've never been on a Reformer — where do I start?
With your free class — ideally the Reformer Introduction: a studio tour, a safety briefing and a short workout, in a relaxed atmosphere. If you already have Reformer experience, book a regular class straight away instead. One class is free — you choose which. More about the free class
What should I wear — and do I need special socks?
Comfortable activewear you can move in, and non-slip grip socks — they're required in the training area. Your own are perfectly fine; if you don't have any, you can buy them right at the studio (15 €).
How early should I arrive before class?
It's best to arrive 10 to 15 minutes before class starts — that way you can settle in and start relaxed.
Can I train during pregnancy?
Yes — that's exactly what our Reformer Pilates for Pregnancy class is for: gentle, controlled movements for posture, pelvic floor and deep core muscles, with individual guidance and led by an instructor specially trained in prenatal Reformer Pilates. Requirement: your doctor or midwife has approved physical activity.
Redeem a code
How do I redeem a gift voucher?
New here? Sign up on the website or in the app and enter the code during registration.
Signed up with Apple or Google, or already a member? Log in and enter the code under “Credits & Memberships” → “Redeem a code” (in the app: “Credits and memberships” on the home screen → “Redeem a code”).
The code can be redeemed until the date printed on it. The classes are valid for 12 months from redemption.
With an Unlimited membership, Unlimited is used first. Your voucher classes stay available until they expire (12 months from redemption).
Tip: new here? Start with your free class, then use your voucher.
Can I give a gift voucher?
Yes – vouchers for 1, 3 or 5 Reformer classes arrive instantly by email as a PDF. To the gift vouchers
How do I redeem a code in the app?
Don't have the app yet? Download it here. Create your account via “Register now” — or simply sign in if you already have one.
You'll find the “Credits and Memberships” button right on the home screen.
Scroll below the memberships and tap “Redeem code”.
The reduced price is shown right away and applied automatically at checkout.
How do I redeem a code on the website?
Register — it's the same account as in the app. If you already have one, simply sign in and start at step 3.
We'll send you a confirmation code by email. Enter it — and your account is active.
Go to Pricing & Packages and click “Redeem code” below the packages.
The reduced price appears immediately on the memberships and is applied automatically at checkout.
Booking, credits & membership
How do I cancel a booking?
In the app or on the website under “My Area” — with a tap on the booking. Up to 6 hours before class starts, cancelling is free and your credit is returned immediately. After that you can still cancel, but without a credit refund.
How long are my credits valid?
Credits from a single class or a 5-class pass are valid for 12 months from purchase. Your membership's monthly credits cover classes up to and including your next renewal date — classes after that you book with your new credits. Unused credits expire on renewal.
What does Unlimited mean?
With an Unlimited membership you book as many regular classes as you like — subject to available spots and the normal booking rules. Cancel late or miss a class and nothing is deducted. If you also hold a 5-class pass or single class, your Unlimited membership is always used first — even if those other credits then expire.
The class is fully booked — what now?
Join the waitlist. If a spot opens up, we'll notify you by email right away — you can then claim the spot directly.
Do I need separate accounts for the app and the website?
No — one account is all you need. You sign in with the same credentials in the app and on the website; bookings, credits and membership are identical everywhere.
Where do I get the app?
At thehundred-pilates.de/app — the link detects your device and takes you straight to the App Store.
Studio & equipment
Is the studio air-conditioned?
Yes — our studio is fully air-conditioned. Even on hot summer days you train at a comfortable temperature.
What equipment will I train on?
On Balanced Body Studio Reformers — premium machines used in leading studios worldwide.